How To Service A Tankless Hot Water Heater?

March 17, 2025

Tankless hot water heaters are a modern and efficient solution for households and businesses seeking continuous hot water without the bulk of a traditional tank. However, like any appliance, these systems require regular maintenance to operate at peak efficiency and prolong their lifespan. 

In this guide, we will walk you through the process of how to service a tankless hot water heater to prevent issues such as mineral buildup, reduced efficiency, and potential malfunctions.

Key Takeaways

  • Regular maintenance is essential to ensure the efficiency and longevity of a tankless water heater.
  • Flushing the system with vinegar or a descaling solution helps remove mineral buildup and improve performance.
  • Cleaning the inlet filter every six months prevents blockages and maintains proper water flow.
  • Watching for warning signs like fluctuating temperatures or reduced water pressure can help catch issues early.
  • Professional servicing by Ron Thompson's Plumbing can save you time and ensure the job is done right.

Why Regular Maintenance is Important

Regular tankless water heater services are crucial for several reasons:


  • Prevents scale and mineral buildup that can restrict water flow.
  • Maintains energy efficiency, reducing power consumption.
  • Extends the lifespan of the unit.
  • Ensures consistent water temperature and pressure.
  • Reduces the risk of costly repairs or system failure.


By following a proper maintenance routine, you can keep your tankless water heater in excellent condition and avoid unexpected breakdowns.


Steps to Service a Tankless Hot Water Heater

1. Ensure Safety First

Before beginning any maintenance, follow these safety steps:


  • Turn Off the Power: If your unit is electric, switch off the circuit breaker. If it’s gas-powered, shut off the gas supply.
  • Close the Water Supply Valves: Shut off the cold water inlet and hot water outlet to stop water from flowing into the system.
  • Let the System Cool Down: Allow the heater to cool if it has been in use recently to avoid burns or injuries.


2. Gather Necessary Tools and Supplies

To properly service your tankless water heater, you will need:


  • A submersible pump for flushing.
  • Two hoses that fit the isolation valves of your unit.
  • A bucket (5-gallon capacity) to hold the cleaning solution.
  • White vinegar (about 2.5 gallons) or a descaling solution specifically designed for tankless heaters.


3. Descale the Heater

Mineral buildup inside the heat exchanger can lead to inefficiency. Flushing the system removes these deposits:


  • Attach Hoses: Connect a hose from the submersible pump to the cold water inlet and another hose from the hot water outlet back into the bucket.
  • Fill the Bucket with Vinegar: Place the pump inside the bucket filled with vinegar.
  • Turn on the Pump: Let it circulate the vinegar through the heater for about 60 minutes to break down mineral deposits.
  • Flush with Clean Water: After descaling, run fresh water through the system to remove any remaining vinegar.


4. Clean the Inlet Filter

The inlet filter prevents debris from entering the heater, so it must be cleaned regularly:


  • Locate the Filter: Usually found at the cold water inlet.
  • Remove and Inspect: Take out the filter and check for debris or buildup.
  • Rinse Thoroughly: Use clean running water and a soft brush if necessary.
  • Reinstall the Filter: Secure it back into place once it’s clean.


5. Restore Power and Test the System

  • Open the Water Supply Valves: Ensure the water flows freely through the heater.
  • Turn the Power Back On: Restore the electricity or gas supply.
  • Check for Leaks: Inspect all connections for any signs of leaks.
  • Run the Hot Water: Test the system to ensure it is working properly.


How Often Should You Service a Tankless Water Heater?

The frequency of maintenance depends on several factors, including water hardness and usage. Generally, it is recommended to:


  • Flush the system every 12 months in areas with hard water.
  • Check and clean the filter every 6 months.
  • Inspect gas components and venting annually.


Signs That Your Tankless Water Heater Needs Maintenance

  • Fluctuating Water Temperature: Indicates scale buildup or sensor issues.
  • Reduced Water Flow: Could be due to clogged filters or mineral deposits.
  • Unusual Noises: Loud sounds may be caused by sediment accumulation.
  • Error Codes on the Display: Some units will show error codes when maintenance is needed.

How Ron Thompson's Plumbing Can Help You

If servicing your tankless water heater seems overwhelming or you want a professional touch, Ron Thompson's Plumbing is here to help. Our experienced team offers top-quality water heater maintenance services, ensuring your unit operates at peak efficiency.


Why You Should Choose Ron Thompson's Plumbing

  • Expertise in Tankless Water Heater Maintenance: Our technicians are highly trained in servicing all major brands and models.
  • Comprehensive Inspections: We perform thorough checks to detect potential issues before they become costly repairs.
  • Affordable and Transparent Pricing: We provide upfront pricing with no hidden fees.
  • Reliable Service in Portland and Surrounding Areas: We proudly serve Damascus, Southeast Portland, Northeast Portland, Clackamas, Gladstone, Oregon City, Gresham, Troutdale, and Boring.
  • Customer Satisfaction Guarantee: We prioritize our customers and ensure their water heating systems function flawlessly.

Conclusion

Regular maintenance is key to ensuring your tankless water heater operates efficiently and lasts for years. By following the steps outlined in this guide, you can perform routine servicing yourself. However, for expert assistance, Ron Thompson's Plumbing is your go-to choice in Portland and surrounding areas.



If your tankless water heater needs servicing, don’t wait! Call (503) 267-1899 today and let our experts handle it for you.

Frequently Asked Questions

  • How often should I flush my tankless water heater?

    It is recommended to flush your tankless water heater annually, especially if you have hard water.

  • Can I use chemicals instead of vinegar to descale my heater?

    Yes, but make sure to use a descaling solution that is safe for tankless water heaters and follow the manufacturer’s instructions.

  • What happens if I don’t service my tankless water heater?

    Neglecting maintenance can lead to scale buildup, decreased efficiency, reduced lifespan, and potential breakdowns.

  • Can I clean the inlet filter myself?

    Yes! Cleaning the inlet filter is a simple process and should be done every six months to ensure proper water flow.

  • When should I call a professional for water heater maintenance?

    If you notice persistent issues, error codes, unusual noises, or if you're uncomfortable performing maintenance yourself, it's best to call a professional.